What are the successful components of putting together an organizational strategy for telehealth?

Avizia was joined by Peter Kung, visionary and leader in applying real-world business models and practices to the field of telehealth, and executing to achieve success to discuss how to effectively develop and execute innovative telehealth business strategies.

Peter shared many insightful suggestions, including:

  • We need to accelerate the shift to value-driven strategies to achieve a better care experience for the individual, provide better health for populations and at a lower per capita cost.
  • Historically, less than 2% of projects produce more than 90% of value. To make a shift in value creation, it is critical that we focus on new business models and the delivery of care.
  • There is no size fits all approach in the development of a virtual care model. Meaning, each healthcare system must assess itself at an individual level, look at their target population and their willingness to pay, and what the relative cost position in the marketplace. Then you can create value-driven strategies specific to your organization.

Peter Kung
System Vice President, Virtual Health
SCL Health System

Peter Kung is the System Vice President, Virtual Health for SCL Health. He is responsible for developing the full continuum of Virtual Health services in the markets in which SCL Health serves. Within Virtual Health, Peter’s focus includes addressing consumer demand for convenience and access, creating new avenues for system growth, and positioning SCL Health for population health management.

He earned his bachelor’s degree from the University of California, Irvine; a master’s degree in information systems and technology from Claremont Graduate University; and a master’s degree in business administration from the Anderson School of Management at UCLA.

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